Saturday, November 28, 2009

bench3

Host Monster Is Not Good For Professional Hosting | CPU Quota Suspension Errors | CPU Usage Limit

Host Monster Is Not Good For Professional Hosting | Mysql Slow Queries | CPU Quota Suspension Errors | CPU Usage Limit


I have experience with hostmonster.com. You get what you pay for (literally). 

Hostmonster.com only supports small websites on their service although their bandwidth and webspace limits are high. Unless you only host static web pages.

I was satisfied with their technical support though, there were some good ones between them, unlike the billing support..

My website was quite popular and had medium traffic usage (at least 1GB bandwidth a day) but I got the "CPU limit exceeded" message every 10-15 minutes. This was very frustrating, when this message displays there is a pause of at least 5 minutes before it's accessible again. 

E-mail Sending Feature
Not to forget is their E-mail sending feature! Default their limit is 10 E-mails per hour, you can ask their support staff about it. You can request it to be set at 500 E-mails that can be sent out per hour and that's the highest they'll set it at.

The hosting account was set up immediately and the website was on the net after a short period, that's an advantage.

Even tough you can request SSH access you'll also have small limits using it so forget about installing your own software as you are on a shared server. 

Google ADwordS Credits
Its not going to work unless you first have some funds in google adwords. 
It didn't work for us. Firstly we had to send funds to the Google adwords account and noticed that we already were -$50 even tough our ad was never online. So instead of $50 free credit we had to pay $5 (for canceling our account). 

CPU Quota/Suspension Errors
CPU Quota/Suspension Errors are triggered by a single process taking more than 30 CPU seconds to run or if your total processes take more than 40 CPU seconds in any 60 second window. They are set up like this to avoid server lockups if too many people are logging on to the same server at once.

Your site will generally come back up after 5-10 minutes of suspension. If this is a repetetive issue we encourage you to investigate further the reason you are receiving these CPU Quota Suspension/Errors. Please have the Site Administrator or Programer review your log files:

Important:
The cpu_exceeded_logs contain important information about which processes you were running and their lengths that co-inside with your cpu exceeded errors.
Example:
Fri Jul 7 17:07:36 2006: used 716.27 seconds of cpu time for HTTP Request: yourdomain.com: GET /img_yourproducts/shop_images_026.jpg HTTP/1.1
Fri Jul 7 17:07:37 2006: used 0.18 seconds of cpu time for HTTP Request: yourdomain.com: GET /img_yourproducts/shop_images_027.jpg HTTP/1.1

Mysql Slow Queries
The mysql_slow_queries folder will contain individual log files listed in order by date. If you wish to view the details of these log files right click on the file you would like to open and select View from the drop down list.

Important:

The mysql_slow_queries contain important information about which queries you were running and their lengths that co-inside with your mysql_slow_queries errors. These will appear much like the above logs only providing details on your particular mysql queries.

If you are unable to resolve this issue yourself we recommend that you consult a programmer or if you would like a more detailed explanation of the issues on your account please fill out our online (CPU Exceeded Error Form). 

Reported June 1st, 2009
Hostmonster has a 50,000 file limit in place. So once you go over that 50,000 file limit (about 17,000 photos uploaded to your site), your site will be suspended.
Unlimited Hosting Space. HostMonster.Com does not set arbitrary limits on the amount of disk space a Subscriber can use for the Subscriber's website, nor does HostMonster.Com charge additional fees based on an increased amount of storage used, provided the Subscriber's use of storage complies with these Terms. Please note, however, that the HostMonster.Com service is designed to host websites . HostMonster.Com does NOT provide unlimited space for online storage, backups, or archiving of electronic files, documents, log files, etc., and any such prohibited use of the Services will result in the termination of Subscriber's account, with or without notice. - HostMonster TermsOfService
Hostmonster offers the $5.95 unlimited plan, but be sure to read the fine print in the Terms of Service agreement before buying as I am sure there is other "hidden" limits that will prevent you from using the "unlimited" plan.

So, As I said: HostMonster Is a webhost for small websites.

bench3

About bench3 -

Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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7 comments

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Anonymous
AUTHOR
June 7, 2010 at 7:21 PM delete

As of this day they have a limit of 200.000 files that I found talking on live-chat before buying the service, and a limit of 150 e-mails per hour that can be changed to 750, that I found with live-chat but after seeing this blog. Still these are numbers not published on front page and may secretly screw your project if you are planning anything bigger.

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Anonymous
AUTHOR
June 25, 2010 at 11:45 PM delete

Thanks for sharing the details on specific resource limitations.

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Anonymous
AUTHOR
June 26, 2010 at 1:08 PM delete

This is really an excellent information that some one planning for long term should consider. Thanks for sharing.

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Anonymous
AUTHOR
July 27, 2010 at 8:10 AM delete

I ran into trouble with the 50,000 file limit with a database application that had thousands of small plot images. I pushed the image binary data into an SQLite database file and everything was okay. You could easily use a MySQL DB too. The downside is that it is slower to load images now.

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Alessandro RC
AUTHOR
May 9, 2012 at 12:36 PM delete

Hi, my website hosted at Hostmonster was deactivated because of mysql_slow_queries. Suggest me a hosting good with professional website, please!

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