Saturday, February 20, 2010

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Troubleshooting TV Tuner And Video Capture Problems In Windows 7

If you have problems with your video card or video capture/tuner card during Windows Media Center configuration, check for known problems in Action Center and determine whether an updated driver is available as a solution. You can also have Windows run a check of your computer by clicking the “Check for solutions” link on the Maintenance panel in Action Center.

If a driver is found, install it. Otherwise, you need to verify that you have the latest driver available from the manufacturer. You need to know the manufacturer of the card first, and then download the driver file from the company’s website. Once you have retrieved the files, open Device Manager in Windows 7 and update the driver for the card.

This procedure fixes the majority of issues you’ll find with video cards. However, if you continue to have problems, you will need to verify that the card works correctly. Usually when you have video problems, you can identify them well before you load the operating system. 

If a video card fails to work correctly, you will not see any POST information from the system. If you are using a video capture or TV tuner card, this does not always stand true, however. If you have problems with these types of cards after updating the drivers in the operating system, you will need to move the card to a different slot to verify that the problem follows the card.

If the card works in another slot, you need to check your motherboard for problems with the PCI bus. Make sure to turn off the system completely by unplugging the computer from the wall outlet before you attempt to remove or install any hardware devices.

Note: If you are trying something on your own or if you are experimenting with your windows 7, don't forget to take a complete backup of your operating System.  If Windows 7 goes wrong, you can attempt a repair, at boot up, to see if the problem can be fixed.  you can create a system recovery disc Read more: http://www.bench3.com/2010/02/steps-on-creating-system-recovery-disc.html

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Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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Anonymous
AUTHOR
March 4, 2010 at 10:19 AM delete

I was able to watch live tv when I was using Vista and my Hauppauge Win TV HVR 950Q set up but Win7 doesn't recognize any channels when I run the channel set up. It doesn't work when I try to watch directly from Win TV or the Media Center/medial player... I downloaded new drivers from Hauppauge. Any other ideas?

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Anonymous
AUTHOR
March 4, 2010 at 10:22 AM delete

New drivers are the only thing I could think of, there's no "technical" reason why something working in Vista would fail to work properly in Windows 7. Have you had a look on the Hauppage support forums? They may have a solution or workaround, especially if it's something many people are encountering.

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