Monday, January 10, 2011


Steps For Troubleshooting Softwares

Tips & Techniques For Stress-Free Troubleshooting: Sooner or later, you’re going to have computer problems. That’s not a warning; it’s a guarantee. Read more:

Troubleshooting Software.
Software glitches occur far more frequently than hardware glitches. That’s because software (which includes the operating system, OS utilities, and other applications) is responsible for carrying out every single task the computer performs. And when you consider that multiple programs may be running at any given moment—either behind the scenes or in your computer’s foreground—it’s no surprise that applications occasionally conflict with one another.

Viruses and bugs, however, cause most software problems. Viruses are better prevented than fixed (with antivirus software and firewalls), but users have less control over bugs (which are actually coding errors or defects within the software program). A good software company will offer updates, or patches, to fix bugs in its products, but often minor bugs can be eliminated by the user.

If you experience problems immediately after you’ve installed a new program, try simply uninstalling or reinstalling the software.

If your computer freezes, try pressing the ESC key. If the ESC key doesn’t work, try closing the application with the Windows Task manager. Press CTRL-ALT-DELETE and select Task Manager. Now choose the Applications tab. Here you’ll see a list of all the programs open on your computer. If a program is not working properly, or is “Not Responding,” use the End Task button to terminate the program.

Also in the Task Manager, under the Processes tab, you’ll find a list of all the applications your computer is running, including those applications running in the background, along with a reading of how much memory each task is using. If too many programs run at once, or your system gets low on memory resources, you’re likely to notice a slowdown in your computer, perhaps even a BSOD (Blue Screen of Death).

Items listed under the Processes tab as LOCAL SERVICE, NETWORK SERVICE, and SYSTEM typically can’t be closed, but other items can be (select the program and click the End Process button). You might be able to end slowdowns by closing some of these items. Just don’t close any applications if you aren’t sure what they are.

The best way, however, to end freezes, crashes, slowdowns, and even some glitches is
to simply reboot your computer. If you think you’ve caused a problem by accidentally deleting a necessary file, try recovering if from the Recycle Bin or a backup disk. Windows Me/XP users have the option of using System Restore. (Click Start, point to All Programs, Accessories, System Tools, and select System Restore.) System Restore, although not a backup utility, monitors system and program files and creates restore points at selected intervals.

If a user with either of these OSes experiences a problem, she can revert the system to a state when it worked properly.

WinXP users also have access to The Last Known Good Configuration feature. This feature will revert your OS to the same settings in effect the last time your computer started successfully. To use The Last Known Good Configuration feature, start your computer, tap the F8 key to enter the Windows Advanced Options menu, select Last Known Good Configuration (your most recent settings that worked), and press ENTER.
During major crises you may have no choice but to refer to technical support. Try to make this your final option. Tech support can be expensive and time consuming, especially if you seek help through email, which can take days to receive a response. With patience and a little effort you can solve most computer problems on your own . . . without the panicking.


About bench3 -

Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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