Monday, April 25, 2011

bench3

Print Spooler Service Not Running

Windows 7 64-bit getting the following error.

"Windows can't open Add Printer. The local print spooler service is not running. Please restart the spooler or restart the machine."

The users are printing to a network printer on Server 2003 and also printing to a local printer setup on the pc with USB. How do I fix this issue? Please help

Possible Solutions:

Click on start Start and type services.msc. In services console, right click on print spooler and select properties. The click the START button. wait a minute and see if the service keeps runninbg. if the service fails to start or if it stops running, look in the system logs and post any errors.

If you are not able to start the service. And if it stops immediately. Please check your event viewer. I guess your event viewer may have the following error.

"The Print Spooler service terminated unexpectedly. There may be errors with EventID 7031 and EventID 7034.

Please try to follow the steps with this KB:

http://support.microsoft.com/kb/810894

Then reinstall the printer, make sure the driver is support to Windows 7.

Furthermore, these two links may be helpful to you:

Why can't I print?
http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

Printer troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

The following Knowledge base articles wont support Windows 7. But you can go through it if you have prior knowledge. For printer spooler service error 7031 and 7034, you can refer these KBs:

http://support.microsoft.com/kb/890642

http://support.microsoft.com/kb/953546

Also these links refer how to fix Event 7034 and 7031 maybe also helpful to you.

Please Note: Since the website is not hosted by bench3, the link may change without notice. bench3 does not guarantee the accuracy of this information.

http://www.eventid.net/display.asp?eventid=7034&eventno=1424&source=Service%20Control%20Manager&phase=1

http://www.eventid.net/display.asp?eventid=7031&eventno=465&source=Service%20Control%20Manager&phase=1

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About bench3 -

Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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2 comments

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TrueBlogger
AUTHOR
October 11, 2011 at 8:51 PM delete

None of them worked for me

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October 12, 2011 at 7:48 AM delete

Post your printer details and the exact error you are getting!

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