Monday, May 23, 2011

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Fix For KB2467175 | DEP Shutting Down Antivirus Programs Including McAfee

Yet another Windows Update failed. And now, DEP shut down McAfee and other assorted fun stuff:

DEP suddenly closing all antivirus including McAfee program. And you may also notice that your computer is responding snail-slow, for example, starting your PC or restating may take more than 10 minutes to load my desktop.

This applies to Windows 7 and Windows Vista and do normally have when you have automatically updated KB 2467175 Through Windows Update.

Please check if your system has an auto-update for windows, and a message will state that 1 of the updates was unable to be installed.

Some times when you load your Desktop, a DEP messages will pop again with a message that your McAfee was closing and suddenly the icon in the tray will be disappeared and the anti-virus program thus get closed. And you cannot run any anti-virus program now.

What Really Happens:

KB2467175 was released on 12 April 2011 and tons of users ended up having problems getting it installed. Turns out that there was a problem on Microsoft's end (a "detection issue") so Microsoft re-released the update on 21 April 2011. But by then, the update servers were swamped by Windows 7 computers worldwide trying to download & install (often repeatedly) some other updates which also had "detection issues." <sigh> So it sounds like your Vista computer got caught up in this "Pefect Storm" mælstrom, unfortunately for you.

That being said, you've got a very serious problem on your hands if McAfee Internet Security is still failing to load and/or if you cannot update its definitions manually. Guess I'll know more about that when you post your follow-up.

Update: At least one (1) new, non-security update will be released for Vista computers on Tuesday, 24 May 2011.

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About bench3 -

Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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