Thursday, June 30, 2011

bench3

Troubleshoot Sound Problem On Internet Explorer

Do you have problems with Sound on windows with windows explorer 8? When you are trying to watch a video online or to listen audio or even some on-line news video, the computer will play personal off-line cd recording instead of the online media.

This problem arise only on Internet Explorer and not on other browses in the same Operating System.

The videos will play fine, without any sound,  in fact any video (news,  emails with video etc.) will not play any sound anymore.  If you want to have a quick fix, try to install another Internet Browser, say Google Chrome and you must get out of internet explorer, and temporarily make Chrome your default browser / search engine to make the sound portion work, and it will works fine through Chrome.

Did you make any changes to your machine prior to the issue occurring? If you have made any issue prior to this misbehavior, I would suggest you to redo it. If you are not sure what you have done, a simple system restore will do the trick.

Ok, if the system restore did not work for you, here is the simple troubleshooting steps to try and fix your sound problem on Internet Explorer. Yes, Follow the below steps and check if the issue persists.

Note: If you are running Windows Vista Service Pack 2, or Windows 7, I would straight away recommend to Install Internet Explorer 9 For Windows. And it may remove some of the bugs on the earlier version of Internet Explorer.

Restore Your Windows 7 To Factory Settings | How To Setup

Using System Recovery Options In Windows 7 | How To

Step 1:

  • Check the option to “Play sounds in webpage”.
  • Follow the path below and check the option mentioned above.
  • a. Open Internet Explorer>Select Internet Options from the drop down menu
  • b. Under Tools>Select Advanced>
  • c. Scroll down to Multimedia>
  • d. Check mark the option “Play sounds in webpage”

Step 2:

  • I'd suggest you optimize Internet Explorer settings on your computer and check if that helps.

How to optimize Internet Explorer
http://support.microsoft.com/default.aspx/kb/936213

The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Also Read:

9 Reasons To Get Internet Explorer 9 

Fix Issues On Installing Internet Explorer 9 And Its Prerequisite

How to Uninstall Internet Explorer 9

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About bench3 -

Haja Peer Mohamed H, Software Engineer by profession, Author, Founder and CEO of "bench3" you can connect with me on Twitter , Facebook and also onGoogle+

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Fat Al
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July 1, 2011 at 8:35 PM delete

So this blog seems to prove my point to myself that IE continues to be problematic! We are actually wondering if it is a "must support" nowadays, with the rise of Safari, Firefox, and others. Our CTO discusses our dilemma in more detail here- http://blog.arenasolutions.com/internet-explorer-bugs/ - but as someone who does a lot of IE Support, what do you think about it as a "must support" browser for SAAS companies?

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July 1, 2011 at 11:16 PM delete

Hello Fat Al,
Thank you for visiting bench3.

In terms are security, nothing really can come closer to Internet Explorer. Firefox is too good only till you find that it actually consumes more amount of RAM. And even a corrupted dll can be a reason for this blog post. So, nothing can be said.

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